Request Account Deletion

Important Information

What Data Will Be Deleted

• Your name, email address, and profile information associated with the app account.
• Your phone number and address, if previously provided.
• Saved location information used for proximity alerts.
• Complaint submissions, uploaded images, and descriptive reports tied to your account.
• Forum posts, comments, and other user-generated content associated with your identity.
• Device identifiers and usage data linked directly to your account where applicable.

What Data May Be Retained

Certain records may be retained in anonymized or limited form where necessary for compliance, public reporting, or platform security.

• Anonymized complaint data used for municipal reporting and trend analysis.
• Anonymized usage statistics used to improve service performance.
• Audit and security logs retained only as required by law or operational safeguards.

What Happens Next

1. We review your request and verify ownership of the relevant account.
2. Once verified, the account is marked for deletion.
3. Associated personal data is removed from active systems within 7-10 business days.
4. You receive confirmation when the deletion request has been processed.